{"id":1380,"date":"2025-02-28T09:15:11","date_gmt":"2025-02-28T08:15:11","guid":{"rendered":"https:\/\/txr-robotics-europe.com\/?page_id=1380"},"modified":"2025-02-28T09:56:52","modified_gmt":"2025-02-28T08:56:52","slug":"general-terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/txr-robotics-europe.com\/index.php\/general-terms-and-conditions-of-sale\/","title":{"rendered":"General Terms and Conditions of Sale"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

General Terms and Conditions of Sale<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\n\t\t\t\t\t
1 \u2013 INTRODUCTION <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

These general terms and conditions of sale apply to all offers issued by TXR Robotics Europe to finalise a sale with a buyer. By placing an order with TXR Robotics Europe, the buyer fully accepts these general terms and conditions of sales and waives the application of its own general terms and conditions of purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
2 \u2013 ORDERS <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Orders are irrevocable and final. TXR Robotics Europe reserves the right to reject an order in full or to agree to only deliver a portion of the ordered goods and services. An order may only be cancelled in whole or in part with the agreement of TXR Robotics Europe; any advance payment will be forfeited to TXR Robotics Europe unless the buyer can demonstrate the cancellation was made by TXR Robotics Europe.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
3 \u2013 DELIVERY TIMES & PENALTIES <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Delivery times are indicative unless TXR Robotics Europe expressly agrees to a definitive delivery time. Delivery times begin from the latest of: (i) the date on which TXR Robotics Europe accepts the order; (ii) the date on which TXR Robotics Europe receives the documentation or sampling that the buyer is required to provide; or (iii) the date on which a down payment on the order is made. TXR Robotics Europe will, as of right, not be liable for any delays due to a force majeure, events occurring at the premises of TXR Robotics Europe or its suppliers, or any other event outside the control of TXR Robotics Europe or its suppliers. Where TXR Robotics Europe expressly agreed to a definitive delivery time and that delivery is delayed, any penalties that may apply will not exceed a weekly charge of 0.5% of the order\u2019s price, capped at 5% for the entire order.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
4 \u2013 PAYMENT <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Prices are stated excluding VAT. Payment terms are specified in the offer. As a rule, our invoices are due and payable, by any means, 30 days from the invoice\u2019s issue date. To cover administrative costs, invoices are subject to a minimum charge of \u20ac150. It is hereby expressly agreed that, if payment is not settled by the first due date, TXR Robotics Europe may:<\/p>

(i) demand immediate payment of all amounts due, regardless of the payment method and term originally set out; or (ii) terminate the sale as of right, without further legal formality where no payment is forthcoming within 48 hours of a formal notice to pay sent by registered letter. Any down payments will be forfeited to TXR Robotics Europe for damages.<\/p>

Such failure to pay will also entail:<\/p>

Late fees calculated at the legal interest rate plus 50%; and compensation equal to 15% of the due amount in addition to any statutory interest and legal costs. Moreover, TXR Robotics Europe reserves the right to suspend the performance of its own obligations until full payment of all due amounts. Costs incurred for this interruption and the resumption of work will be fully borne by the buyer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
5 \u2013 PRICE REVIEW <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Where an offer expires, prices will be updated by mutual agreement according to the following formula:<\/p>

Where Px<\/sub>\u00a0is the total price (P0<\/sub>: price on date of offer; P1<\/sub>: price on review date) ICHTTSx<\/sub>\u00a0is the All Employees Hourly Labour Cost Index for mechanical and electrical engineering industries (ICTTS0<\/sub>: index on date of offer; ICTTS1<\/sub>: known index closest to review date)<\/p>

PsdBx<\/sub>\u00a0is the Supplies Price Index (PsdB0<\/sub>: index on date of offer; PsdB1<\/sub>: known index closest to review date)<\/p>

PsdCx<\/sub>\u00a0is the Services Price Index (PsdC0<\/sub>: index on date of offer; PsdC1<\/sub>: known index closest to review date)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
6 \u2013 ADDITIONAL WORK <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Any work not provided for in a service that is the subject of an ongoing order will required an additional quotation. Such work will not be performed until the project manager or its representative agrees to it in writing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
7 \u2013 RETENTION OF TITLE <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

TXR Robotics Europe retains title over the products and services until the entire price, consisting of the principal and ancillary costs, is paid. If payment is not made by the due date, TXR Robotics Europe may, at any time, demand the return of the delivered products, regardless of who possesses the products. Such returns will be at the expense of the buyer. If the products undergo any processing or inclusion into another good, the processed product or the good into which the product has been included will become pledged to TXR Robotics Europe until the full price is paid. The buyer must inform any third person to whom the products are passed onto as is or included into a good about this retention of title. If a product is returned under the provisions of this article, any down payments received by TXR Robotics Europe will be forfeited to TXR Robotics Europe to cover damages. From the date of delivery, the buyer fully and unconditionally assumes the risk of loss from theft or damage and will be liable for any damages that the product may cause. Unless specifically agreed otherwise, TXR Robotics Europe will remain the owner of all software source codes. These may be archived with a notary so that the customer may recover them in the event of TXR Robotics Europe\u2019s insolvency.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
8 \u2013 CONDITIONS OF DELIVERY ACCEPTANCE <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

This article sets out the conditions for accepting products and services that TXR Robotics Europe sells to the buyer.<\/p>

Definitions<\/strong><\/h3>

Critical non-conformity:\u00a0<\/em>a non-conformity that, according to judgement or experience, could lead to a security breach or a risk of an accident for users, maintenance personnel or those who are dependent on the given system.<\/p>

Major non-conformity:\u00a0<\/em>a non-conformity that, while not critical, risks causing a defect or even materially reduces the ability to use the given system for its purpose.<\/p>

Minor non-conformity:<\/em>\u00a0a non-conformity that: (i) will probably not reduce the ability to use the given system for its purpose by a significant degree; or (ii) presents a discrepancy from its established specifications which does not have an appreciable consequence on the effective use or operation of the system.<\/p>

Provisional acceptance<\/strong><\/h3>

Provisional acceptance is declared once established that the system does not contain any\u00a0critical non-conformity<\/em>\u00a0and the system\u2019s operation is possible even if operation is through workarounds of any\u00a0major non-conformities<\/em>; the buyer must be in full knowledge of the facts to accept the workaround.\u00a0The provisional acceptance will be the subject of an acceptance report and will permit the system to be launched.<\/p>

Final acceptance<\/strong><\/h3>

Final acceptance is declared once established that the system does not contain any non-conformity whatsoever.\u00a0Final acceptance will be the subject of an acceptance report.<\/p>

Refusal to sign acceptance report<\/strong><\/h3>

The buyer shall sign the provisional and final acceptance reports, which will note the delivered product\u2019s qualitative and quantitative conformity to that stated in the offer, unless a non-conformity exists. Where the buyer refuses to sign the acceptance report, the buyer must have the report state what non-conformity exists on the delivered system compared to the technical specifications set out in the offer. This statement should be made by both the buyer and TXR Robotics Europe on the acceptance report; otherwise, by a bailiff\u2019s report listing the non-conformities, a copy of which must be sent to TXR Robotics Europe by registered letter with acknowledgement of receipt within 48 hours. If the buyer refuses to sign the acceptance report for any other reason other than the system\u2019s proven non-conformity and under the formalities described above, TXR Robotics Europe may recover the system or, in any event, refuse to put the system in commission. Any refusal by the buyer must be made in writing and hand delivered to the TXR Robotics Europe representative present on the premises at the time of the acceptance procedure.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
9 \u2013 WARRANTY <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

TXR Robotics Europe warrants that its supply is free from defects for a period of one year from the date of first operation. Warranties on parts are those of the supplier, in other words for one year from the moment they are delivered to TXR Robotics Europe. Remote maintenance for swift service is compulsory during the warranty period. This warranty does not cover damage resulting from:<\/p>

a use not provided for in the specifications; a lack of maintenance; a lack of care or training; a change of equipment by a person not under TXR Robotics Europe\u2019s supervision; consumables and replacement parts or repairs required due to normal wear and tear of products; compensation for any damage or indirect loss such as loss of earnings; or additional costs arising from stoppage of the equipment. The warranty is void if modifications or additions have been made without the express agreement of TXR Robotics Europe. Although parts are under warranty, only the buyer\u2019s purchase and availability of TXR Robotics Europe-recommended spare parts will enable a quick replacement. The customer will bear the costs for the supply of spare parts. Under no circumstances will TXR Robotics Europe be liable for any breakdowns occurring during any service it performs. The repair, modification or replacement of parts during the warranty period will not extend the warranty period. At the end of the warranty period, TXR Robotics Europe may propose a maintenance contract to the customer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
10 \u2013 LIABILITY <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

TXR Robotics Europe is liable only for the obligations it assumes under the order and these general terms and conditions of sale. Under no circumstances will TXR Robotics Europe be liable for any indirect and\/or financial damage, including loss of earnings, loss of profits and loss of production.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
11 \u2013 DISPUTES <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Any dispute relating to an offer or sale made by TXR Robotics Europe which cannot be settled amicably will be subject to the exclusive jurisdiction of the Commercial Court of Paris, even in the event of interim proceedings, the introduction of third parties, or of multiple defendants.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Feel free to contact us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t